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LawnBotts.com Return Policy

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LawnBotts.com stands behind our robotic lawn mowers.  Our expertise and willingness to go the extra mile to satisfy every single customer is why returned products are rare for us.

All accessories: You may return new, unused or unopened items within 30 days for a full refund. There are no restocking fees.  The refund amount will not include original shipping and handling cost. Customer is also responsible for return shipping and insurance.

30 Day Risk-Free Trial (Money Back Satisfaction Guarantee) Return Policy:

 
  • Prior purchasing, your yard must be evaluated and approved via email or phone to qualify for this offer.  (It only takes a couple minutes.)
  • Trial starts on the day you receive your mower.
  • If you have problems that we cannot solve to your satisfaction, please notify us for return instructions and to obtain a RMA (Return Merchandise Authorization) number. Returns will not be accepted without a RMA number.
  • Your mower must be in good resalable condition and in all original packaging. Damaged (or missing) packing materials will occur additional fees.
  • Automatic mowers* only: The refund amount will not include original shipping and handling (even if you ordered the mower with free shipping), used accessories (like pegs, wire and blade, etc) and items that must be replaced or repaired.  Special offers and/or bonuses items are subject to full price if not returned unopened.  Credit card transaction fees will be charged for purchases refunded beyond 59 days of the date of purchase.  Customer is responsible for return shipping, insurance and any damages or lost occurred during shipping. (Attn: LB1200 Spyder customers: please see LawnBott Spyder LB1200 return policy below.)
  • Returns will not be accepted beyond the date given with your return instructions.
  • Prices, offers and terms are subject to change without notice.
 
Remarks: Most demo and used units come with full manufacture warranty.  Returns are not accepted on used or demo units unless specifically stated otherwise.

General (non-trial) LawnBott Return Policy: If you choose not to use our 30 Day Money Back Trial, LawnBotts.com reserves the right to deny or accept returns (with restocking fees) for non-trial customers at our full discretion.

LawnBott Spyder LB1200 return policy: Prior purchasing, your yard must be evaluated and approved via email or phone to qualify for this offer.  If you have any questions email us at sales@lawnbotts.com or call (888) 483 0063.  30 days money back minus original shipping and handling plus 15% restocking fee.  Please notify us to obtain a RMA number before returning.  Mower must be in good resalable condition in all original packing.  Damaged (or missing) packing materials will occur additional fees.
 
If you have any questions or concerns, please contact us.
 
*Automatic Mowers include LawnBott LB300EL, LB200EL, LB85EL, LB75DX, LB3550, LB3510, LB3250 and LB3210 models but exclude LB1200 Spyder.  For LawnBott Spyder LB1200 return, please see LawnBott Spyder LB1200 return policy above.



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